Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mocadi.mu (the “Site”). 

Information collection

When you visit the Site, we automatically collect certain information.

We treat all information submitted by you in accordance with the terms of this privacy policy. All data is collected lawfully, in accordance with the Data Protection Act 2004.

By entering your personal information in our website you accept that we may retain your information and it may be held by AITT Co Ltd.

We do NOT share your personal information. The information we gather from customers helps us to continually improve the service we offer to our customers.

When you register on the Site, we collect information (name, contact details, address, e-mail address, gender).

We record of this information so as to register you on our customer database and fulfil the orders you place with us. Storing this information means you do not need to re-enter these details each time you shop. If you place an order, we may also ask you for your debit or credit card details depending on your mode of payment.

A record of your past purchases on the Site is kept so as to improve your shopping experience. A record of your use of our website so that we can understand your online experience to improve our services. Our use of cookies helps us collect this information.

We have a gift program where your date of birth is used for vouchers.

We keep a record of your correspondences with the Site to improve your shopping experience. 

We may collect information received from third parties about you for verification purposes.

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use Information that we collect to help us screen for potential risk and fraud and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 


Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 

Unsubscribing from our marketing campaigns
You may opt out of receiving our marketing communications by
a) going to my account page and unticking the appropriate box or
b) sending us an email email address

Your rights 
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. A fee will be applicable to meet our costs of providing you with the information.

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@mocadi.mu